XENQUARILTH Returns Policy

At XENQUARILTH, your satisfaction is our priority. We understand that occasionally, you may need to return an item. This comprehensive returns policy outlines the terms under which returns can be made.

1. Eligibility for Returns

2. Non-returnable Items

Certain types of items cannot be returned, including perishable goods, custom products (such as special orders or personalized items), and personal care goods.

3. Return Process

  1. Contact XENQUARILTH customer support via our website to initiate a return.
  2. Repackage the item carefully to prevent damage during shipping.
  3. Send the package to the address provided by our customer support team.
  4. Once we receive your returned item, we will inspect it and notify you of the status of your refund.

4. Refunds

If your return is approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

5. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

6. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

For further information, please contact our support team at [email protected].